Coach's Help Center
Everything coaches need to know about using Coachly.
138 articles
Coach Account
Learn how to manage your profile and preferences.
- Coach Profile AvailabilityLearn how to set up and update your profile availability.2 articles
- Coach Personal InfoLearn how to set up and update your personal info.15 articles
- Coach Professional HistoryLearn how to set up and update your professional history.12 articles
- Coach Portfolio GalleryLearn how to set up and update your portfolio gallery.2 articles
- Coach Lesson OfferingsLearn how to set up and update your lesson offerings.24 articles
- Coach Payment AccountLearn how to set up and update your payment account.6 articles
- Coach Ratings & ReviewsLearn how to access your client ratings and reviews.2 articles
- Coach Coachly PlanLearn how to set up and update your SeamsUp Plan.1 article
- Coach SettingsLearn how to access and update your settings.7 articles
- Coach Help & SupportLearn how to access help & support within the app.3 articles
Coach Private Lessons
Learn how lessons work on SeamsUp.
- Intro to Your Private LessonsA brief overview of private lessons for coaches.
- Coach Lesson PoliciesLearn the Coachly lesson policies as a coach.
- What Kind of Lesson Footage Can Online Clients Send for Lessons?Learn what kind of lesson footage online clients can send you as a coach
- How to Accept an Analysis Lesson in the Coachly AppLearn how to accept an Analysis Lesson request as a coach.
- How to Accept a Full Remote Lesson in the Coachly AppLearn how to accept a Full Remote Lesson request as a coach.
- How to Accept a Live Call Lesson in the Coachly AppLearn how to accept a Live Call Lesson request as a coach.
- How to Accept an In-Person Lesson in the Coachly AppLearn how to accept an In-Person Lesson request as a coach.
- How to Decline an Analysis Lesson in the Coachly AppLearn how to decline an Analysis Lesson request as a coach.
- How to Decline a Full Remote Lesson in the Coachly AppLearn how to decline a Full Remote Lesson request as a coach.
- How to Decline a Live Call Lesson in the Coachly AppLearn how to decline a Live Call Lesson request as a coach.
- How to Decline an In-Person Lesson in the Coachly AppLearn how to decline an In-Person Lesson request as a coach.
- How to Give an Analysis Lesson in the Coachly AppLearn how to give an Analysis Lesson as a coach.
- How to Give a Full Remote Lesson in the Coachly AppLearn how to give a Full Remote Lesson as a coach.
- How to Give a Live Call Lesson in the Coachly AppLearn how to give a Live Call Lesson as a coach.
- How to Give an In-Person Lesson in the Coachly AppLearn how to give an In-Person Lesson as a coach.
- How to Cancel a Live Call Lesson in the Coachly AppLearn how to cancel a Live Call Lesson as a coach.
- How to Access Previous Lessons in Your LibraryLearn how to access your Library's past lessons as a coach.
Coach Gallery
Learn how your personal Gallery works on Coachly.
- Intro to Your Coach GalleryA brief overview of the Gallery for coaches.
- How to Setup and Optimize Your Coachly Gallery for Analysis and Full Remote LessonsLearn how to optimize your Gallery for lessons as a coach.
- How to Upload Videos or Images to your Gallery from Within the Coachly AppLearn how to upload into your Gallery as a coach.
- How to Upload Videos or Images to your Gallery from Outside of the Coachly App Using Share SheetLearn how to upload using share sheet as a coach.
- How to Analyze Video Footage within your Coachly GalleryLearn how to analyze your Gallery videos as a coach.
- How to Use the Face Feature Overlay for Video Analysis in the Coachly AppLearn how to use the face feature overlay for video analysis as a coach.
- How to Delete Videos or Images from Your GalleryLearn how to delete things from your Gallery as a coach.
- How to Share a Single Video or Image from Your GalleryLearn how to share to your contacts or social media as a coach.
- How to Bulk Share Videos or Images from Your GalleryLearn how to bulk share to your contacts or social media as a coach.
- How to Change your Gallery View in the Coachly AppLearn how to change between date view and list view as a coach.
- How to Move Video(s) From One Gallery Folder to Another in the Coachly AppLearn how to move videos between different Gallery folders as a coach.
- How to Add New Gallery Folders in the Coachly AppLearn how to add new Gallery folders as a coach.
- How to Rename Gallery Folders in the Coachly AppLearn how to rename your Gallery folders as a coach.
Coach Camera
Learn how your camera works on SeamsUp.
- Intro to Your Coach CameraA brief overview of the Camera for coaches.
- How to Record Live Video in the Coachly AppLearn how to use your camera to record as a coach.
- How to Change the Resolution Quality on a Live Video Recording in the Coachly AppLearn how to change your video resolution quality as a coach.
- How to Change the Frames Per Second (fps) on a Live Video Recording in the Coachly AppLearn how to change your camera's fps as a coach.
- How to Delay Live Video Recordings in the Coachly AppLearn how to delay your camera's video recordings as a coach.
Coach Chat
Learn how to use chat as a coach on Coachly
- Intro to Your Coach ChatA brief overview of chat for coaches.
- How to Add an Athlete to Your Chat in the Coachly AppLearn how to add athletes to chat as a coach.
- How to Add Videos, Images, or Links to Your Chat in the Coachly AppLearn how to add media to your chat as a coach.
- How to Share Your Lesson Offerings with Athletes via Chat in the Coachly AppLearn how to share lesson offers via chat as a coach.
- How to Edit Your Chat Messages in the Coachly AppLearn how to edit your chat message as a coach.
- How to Reply to Specific Chat Messages from Your Athletes in the Coachly AppLearn how to reply to athlete sent messages in chat as a coach.
- How to Copy Your Chat Messages in the Coachly AppLearn how to copy your chat message as a coach.
- How to Delete Your Chat Messages in the Coachly AppLearn how to delete chat message as a coach.
Coach FAQ
Find answers to your frequently asked questions.
- What is Coachly?Learn what Coachly is as a coach.
- What Are The Lesson Types That I Can Offer?Learn the types of lessons that you can offer on Coachly as a coach.
- Is It Really Free for Coaches to Give Online Lessons?Learn how payments work on Coachly as a coach.
- What Kind of Lesson Footage Do Clients Send?Learn the kinds of lesson footage that clients can send you as a coach.
- Are There Any Contracts or Other Obligations with Coachly?Learn how there are no contracts or obligations for coaches using Coachly.
- What Equipment Do I Need to Give Lessons on Coachly?Learn what equipment you need to give Coachly lessons as a coach.
- How Do I Contact The Coachly Team?Learn how to contact SeamsUp directly for support.
Troubleshooting
Learn how to find and fix issues on Coachly as a Coach.
- How to Troubleshoot Connectivity IssuesLearn how to troubleshoot all connectivity issues as a coach.5 articles
- How to Troubleshoot Account IssuesLearn how to troubleshoot the most common account issues coaches face1 article
- How to Troubleshoot Payment IssuesLearn how to troubleshoot payment issues as a coach2 articles
- How to Troubleshoot Stripe IssuesLearn how to troubleshoot Stripe issues as a coach.2 articles
- How to Troubleshoot Live Call Scheduling IssuesLearn how to troubleshoot live call scheduling issues as a coach. 1 article
- How to Troubleshoot Video and Audio Recording IssuesLearn how to troubleshoot the most common video and audio recording issues1 article