The Coachly Customer Service team may ask you for details related to your account setup, in order to help solve your Stripe issues.
If you receive an error message when setting you Stripe account, reach out to Stripe support at: https://support.stripe.com
Coachly uses Stripe Connect as a 3rd party payment provider, because it's the largest and most trusted online payment provider in the world.
✳️ Important Note: Coachly powers our payments using Stripe Connect. This is a totally different system within Stripe than what you may have used previously for your own business or website. Stripe Connect does not work with or integrate with normal Stripe accounts in any way.