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How to Troubleshoot Account Issues Related to Role, Sport, and Identification

Learn to troubleshoot account issues related to your role, sport, and identification as a parent or athlete.

Updated over 3 months ago

The Coachly Customer Service team may ask you for details related your role, sport, and identification, in order to help solve your account issues.

Role

Coach or Athlete

Please double-check that you are account is registered in the correct area, either coach or athlete, of the Coachly app

Sport

26 Sports Supported

Please double-check that your account is registered under the correct sport

Identification

Email

Please check if the email that you are using to login is the same email that you used when setting up your Coachly Account

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