The Coachly Customer Service team may ask you for details related your device, in order to help solve your connectivity issues.
You can primarily run the Coachly app on two different device types: iPhones & iPads.
iPhones
To find out the model and version of your iPhone, you can follow these steps:
1. Open the "Settings" app on your iPhone.
2. Scroll down and tap on "General".
3. Tap on "About".
4. Look for the "Model" or "Model Name" information. It will provide you with the specific model number of your iPhone.
iPads
To find out the model and version of your iPad, you can follow these 2 methods:
1. Check the back of your iPad: Look for the model number on the back of your iPad. It is usually printed in small text beneath the word "iPad".
2. Check in the Settings:
A. Open the "Settings" app on your iPad,
B. Tap "General."
C. Tap "About."
D. You should now see the model name listed there.