The Coachly Customer Service team may ask you for details related your internet connection, in order to help solve your connectivity issues.
Wi-Fi Signal Strength
The recommended Wi-Fi connection strength for uploading videos can vary depending on the size of the video file and the desired upload speed.
Generally, a reliable and stable Wi-Fi connection with a minimum speed of at least 5 Mbps (megabits per second) should be sufficient for uploading most videos.
However, for larger video files or faster upload speeds, a stronger Wi-Fi connection with higher speeds is advisable.
It's recommended to have an upload speed that is at least 2-3 times higher than the file size of the video you intend to upload.
This helps to ensure a smooth and efficient upload process without interruptions or delays.
If you frequently upload large video files or need faster upload speeds, consider using a wired Ethernet connection instead of Wi-Fi. Wired connections generally provide more reliable and faster data transfer rates compared to wireless connections.
Remember that actual upload speeds can depend on various factors, including your internet service provider (ISP), network congestion, and the capabilities of your Wi-Fi router.
For the best results, it's always recommended to consult your ISP or refer to their guidelines for the ideal upload speed for video uploads.
Mobile Internet Connection
When it comes to mobile internet for video uploads, the recommended specifications may vary based on the quality and size of the videos you want to upload.
Here are some general recommendations:
1. Upload Speed: Choose a mobile internet plan with a strong upload speed. The higher the upload speed, the faster your videos will upload. Look for plans that offer upload speeds of at least 5 Mbps (megabits per second) or higher.
2. Data Allowance: Ensure that your mobile internet plan includes a sufficient data allowance for uploading videos. Video files can be large, so having a generous data limit will prevent you from exceeding your monthly quota. Look for plans that offer large or unlimited data allowances.
3. Consistent Coverage: Select a mobile network provider that offers reliable and consistent coverage in the areas where you plan to upload videos. Check coverage maps and seek recommendations from others in your location to ensure a stable connection.
4. Quality of Service: Consider opting for a mobile internet plan that offers quality of service (QoS) features, which prioritize certain types of internet traffic like video uploads. This can help ensure a smoother and more consistent upload experience, especially during times of high network congestion.